Technology|Innovation

The End of the Spreadsheet: Meet Vicacha, The Operating System for Your Health

By Luis Cabrejo, CEO
5 min read
|January 17, 2025
Vicacha Health Operating System technology platform

"We needed to be a control tower, not just a concierge."

For decades, "Medical Tourism" has been managed with messy spreadsheets, WhatsApp messages, and hope.

You book a flight. You email a doctor. You book an Airbnb. You hope the driver shows up. You hope the clinic is legitimate.

This fragmentation is why 97% of patients report "extreme anxiety" before traveling.

At Colombia Health Access, we realized that to serve the executive market—CEOs, investors, and high-performance individuals—we couldn't just be a "concierge." We needed to be a control tower.

So, we built Vicacha.

What is Vicacha?

Vicacha is our proprietary Health Logistics Operating System. It is the digital brain that connects every node of your journey.

It is not an app you download to play games. It is a secure, HIPAA-ready fortress that orchestrates your safety.

HIPAA-Compliant · End-to-End Encrypted · SOC 2 Ready
Feature 1

The "Live" Credential Check

Licenses expire. Insurance policies lapse. Most agencies check a doctor's credentials once, years ago.

Vicacha monitors our network's status dynamically. If a surgeon's board certification is flagged or suspended, they are automatically removed from our matching algorithm.

You never have to guess if your doctor is currently compliant.

Feature 2

The Logistics Sync

Imagine Uber, but for your entire medical itinerary. Vicacha syncs your flight data, your armored transport driver, and your clinic appointments.

Flight delayed? The driver knows instantly.

Surgery runs late? Villa nurse is notified.

No dropped balls. No "I'm waiting at the curb."

Feature 3BETA

Post-Op Vital Monitoring

Recovery happens in the gaps between doctor visits. That's the danger zone.

We are rolling out computer-vision features that allow our nursing staff to log wound progress and vitals directly into your secure timeline.

If a metric deviates from the norm (e.g., a spike in temperature), our Medical Board is alerted immediately—long before you even feel like calling for help.

Why We Built It (The Investor View)

We built Vicacha because "High-Touch" service needs "High-Tech" rails to scale.

For Patients

Peace of mind. See your entire journey, your verified team, and your recovery milestones in one sleek interface.

For Investors

Scalable infrastructure. We're not adding headcount for every patient—we're adding efficiency through technology.

Not a Travel Agency. A Technology Company.

We are not just a travel agency. We are a technology company obsessed with patient safety.

Welcome to the future of health mobility.
Frictionless. Verified. Controlled.

Luis Cabrejo

CEO & Founder, Colombia Health Access

Building the Infrastructure of Trust for the global patient. Previously in healthcare operations and B2B technology.